Last updated: 29 October 2026
Who we are
MarBerry is operated by PIYUSH BOTHRA, trading as MarBerry, at https://shopmarberry.in.
Registered address: Ward No.-02, Gajsinghpur, Ganganagar, Rajasthan 335024, India
Privacy and support email: support.marberry@gmail.com
Mobile: +91 74834 89174
This policy explains how personal information is collected, used and shared when you browse the store, buy products, request a return or contact us. Shopify hosts our store.
Information processed
Depending on your interactions with the store, information may include:
- Name, email address, mobile number, billing address and delivery address.
- Customer-account details and preferences, where you use an account.
- Products viewed or purchased, orders, payment status and transaction references, delivery information, returns, exchanges and store-credit records.
- Support messages, return reasons and photographs you submit.
- Device/browser information, IP address, cookie identifiers and website interactions.
Payment providers process payment details at checkout. We use transaction information to manage orders and refunds. Do not send us card numbers, CVVs, OTPs, UPI PINs or passwords in support messages.
Sources and purposes
Information comes from you, your interactions with the store, cookies and relevant service providers.
We use relevant information to accept and fulfil orders; manage payments, deliveries, accounts, returns and store credit; respond to enquiries and complaints; prevent fraud; maintain records; comply with legal obligations; and improve store performance.
Where enabled and permitted, information may also be used for marketing or personalised advertising, with consent where required. You can unsubscribe from promotional emails using the option provided. Order and service messages may still be sent.
Sharing and service providers
We share relevant information with Shopify and providers involved in hosting, payments, shipping, returns, support and technology services. Return Prime supports our return and exchange requests. Information submitted through that service is used to manage your request.
Information may also be disclosed to meet legal requirements, respond to valid legal requests, protect against fraud or unlawful activity, or support a lawful business transfer.
Shopify and cookies
Shopify processes information to operate and improve the store and its services. Where Shopify enhanced services are enabled, Shopify may process information from your interactions with this and other merchants under its own terms. Read the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal.
Cookies and similar technologies support carts, account sessions, security and preferences. Analytics or advertising technologies may also be used where enabled and permitted. Use the privacy controls available on the website and your browser settings to manage preferences. Blocking essential cookies may affect store functions.
Retention, security and transfers
We retain information as needed for orders, support, legal obligations and disputes. The relevant period depends on the information and applicable requirements.
We take reasonable measures to protect information, but no online system is completely secure. Shopify and other providers may process information outside India, subject to applicable requirements.
Your choices and requests
Subject to applicable law, contact us to request access, correction or deletion, withdraw consent where processing relies on it, or raise a privacy complaint. Some transaction or legal records may need to be retained. We may verify your identity before acting on a request.
Email support.marberry@gmail.com or call +91 74834 89174. Avoid sending unnecessary sensitive information.
Children, external sites and changes
Purchases should be made by adults or a parent or guardian. Contact us if you believe a child has provided information improperly. Other linked websites have their own privacy practices.
We may update this policy as our practices or requirements change. We will update the date above and provide additional notice where required. Contact PIYUSH BOTHRA trading as MarBerry at the details above for privacy enquiries.